Verified customer reviews are one of the strongest signals fleet teams can use when evaluating fleet management software. In 2022, GPS Trackit earned recognition from Software Advice’s FrontRunners report for fleet management software, which evaluates products based on usability and customer satisfaction ratings from verified end users.
GPS Trackit received an average customer satisfaction score of 4.58 out of 5, reflecting strong feedback from small business customers using the platform to manage vehicles, drivers, and day-to-day fleet operations.
Software Advice combines verified user reviews with ratings for usability and customer satisfaction to identify highly rated software products for small business consumers. For GPS Trackit, customer feedback highlighted ease of installation, responsive support, and overall value as key strengths.
“Customer service is our first priority, and we’re grateful for the recognition from Software Advice and from the small business owners we work with every day,” said GPS Trackit CEO Edward Montes. “We’re committed to making fleet management easy, reliable, and profitable whether you’re operating three trucks or three hundred.”
Customer reviews cited GPS Trackit’s support team, ease of use, and training resources as important parts of the overall experience.
“I want to start by highlighting the customer service, it's sensational!” said one customer. “Fast and efficient, and they always have a solution.”
Another customer noted, “Our service rep has been fantastic! She has always been willing to go the extra mile to answer any question we have regarding the software quickly. The software is easy to use, and there are simple training videos.”
The Software Advice FrontRunners recognition was one of several awards GPS Trackit received in 2022. Capterra also named GPS Trackit to its 2022 shortlist for fleet management software, and GetApp named the company one of its 2022 category leaders.
Awards based on verified customer reviews can help fleet teams understand how software performs in real operating environments. For teams comparing fleet management platforms, customer satisfaction, ease of use, support quality, and implementation experience are important factors to consider alongside features and pricing.
Today, Zonar continues to support fleet teams with technology that helps improve visibility, safety, maintenance, compliance, and operational efficiency across vehicles, assets, and drivers.
To learn how Zonar helps fleets improve visibility, efficiency, and day-to-day operations, explore Zonar’s fleet management solutions or connect with the Zonar team.